Cancellation policy

Some items in our store may be offered as a subscription. This cancellation policy explains how to modify or cancel this type of purchase.

Subscriptions

When you subscribe, you will receive recurring deliveries according to the frequency selected at the time of purchase.

Your payment information is stored securely, and you will be charged for each delivery unless you choose to pay in advance.

Your subscription renews automatically until it is cancelled. If you no longer wish to renew it, you may cancel at any time, with no cancellation fees.

Your order confirmation emails include a link that allows you to manage your subscription. You may skip an upcoming delivery, modify, or cancel your subscription.

Cancellation ends future charges and future deliveries. It cannot cancel an order that has already been processed or shipped. Orders that have already been placed remain subject to our Refund Policy.

If you need assistance, contact us at support@pawnord.ca and include the email address associated with your subscription and, if possible, your order number.